Frequently Asked Questions

No. DocLink is the management company for Pinnacle Health Campus. Care is provided by the licensed clinics, pharmacy, lab, and providers on campus. DocLink does not diagnose, treat, or prescribe. For an emergency call 911.

Use search to find a campus practice or provider and request a time. You are scheduled with that practice, not with DocLink as a clinic.

Requesting an appointment through DocLink has no platform booking fee. Consultation fees are set by each practice and shown before you confirm.

Some practices may offer video visits. That care is provided by the practice, not by DocLink. Check the provider profile for appointment types.

Profiles show information for the licensed practice. Confirm credentials on the provider profile — not as a clinical service of DocLink.

We use your information to complete the booking with the practice you choose. DocLink is not a clinic and does not claim HIPAA certification.

Open your booking from the patient portal or confirmation email. Policies are set by each practice.

Doctors can apply via Join as Doctor. Staff candidates with an invite code can apply through Join Our Team on the website.

Visit the Help Center or email support@doclink.health. For privacy requests, contact privacy@doclink.health.